At Protel we know that every business and their needs are unique. Our consultant approach helps create a scalable communication plan. We offer entry-level solutions to advanced applications, providing a selection of Mitel VoIP phones, consoles, conference units, and peripherals.
Protel delivers seamless applications through: VoIP Telephony; Unified Messaging; Centralized Voice Mail; Screen Pop; Predictive Dialers; Call Recording; Computer Telephone Integration and Call Accounting. We build to suit and are capable of connecting up to 500 locations totaling 100,000 ports.
Capture phone-based interactions and easily manage customer service experiences. Our digitally recording solution allows for simple retrieval and playback. Call recording is utilized in all business sectors from small to mid size and call centers. Improve managing risk, customer retention, and dispute resolution. Let us show you how we can integrate our solution on your existing business phone system.